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 janholli
 
posted on November 15, 2001 10:58:25 PM new
ALL OF A SUDDEN MY AUTOMATIC WBN JUST QUIT HAVING TO DO IT MANUALLY HELP. THIS IS KILLING A POWER SELLER

 
 BrianAW
 
posted on November 16, 2001 09:13:54 AM new
Hi Janholli,

Did this just start happening yesterday? How long was it between the time the auction closed to when you sent out the manual WBN's?

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 janholli
 
posted on November 16, 2001 10:41:38 AM new
BRAIN IT HAS BEEN GOING ON FOR 4 DAYS. I HAVE WAITED AS LONG AS NEXT DAY TOSEE IF THEY WOULD BILL AUTOMATICALLY BUT DID NOT.


 
 DianaAW
 
posted on November 16, 2001 11:06:48 AM new
Hi janholli,

Is this happening to all of your auctions, or just some? I've checked the status of the WBNs in your active auction, and I notice that some of them reflect auto-WBN "off". Is it possible that the auctions that are failing to send auto-WBNs are relists, in which the original auction was launched without auto-WBN?

You can check the status of your WBNs by doing the following:

-Click the "active" link in the lefthand navigation bar
-Click "select all" on the next page
-Click the "set WBN" button at the top of the list

You will see which of your auctions have auto-WBN turned off. You can turn these back on by clicking the checkboxes next to the auctions and then the On/Off button.

I hope this helps!

Diana

 
 janholli
 
posted on November 16, 2001 07:32:48 PM new
STILL I NEED HELP PLEASE GO CHECK MY AUCTIONS THAT HAVE CLOSED THAT WBN'S DID NOT GO OUT ON I HAVE NOT DONE THEM MANUALLY YET SO THAT YOU COULD SEE..

HERE IS ANOTHER THING
I AM ON AOL AND I CANNOT ACCESS THE POST SALE
THRU ANY LINK TO IT IT SAYS ERROR.
NOW i CAN LAUNCH OPERA ANOTHER BROWSER AND IT GOES RIGHT TO IT BUT I WOULD RATHER GO THRU AOL I HAVE EMPTYED MY CACHE AND HISTORY AND RE-BOOTED AND THAT DID NOTHING..
PLEASE HELP THIS IS HORRIBLE

 
 
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