posted on November 16, 2001 06:18:24 PM new
I accidentally uploaded one batch twice to be listed on Sunday. Now when I go into Auction Manager and select those duplicate auctions for deletion it simply says it is an error because they are scheduled for posting and refuses to delete them. I searched help for duplicate listings but got no results. Can anyone help me get rid of those duplicate listings?
posted on November 16, 2001 06:37:47 PM new
Hello seniorcitizen,
In order to delete the duplicate auctions, you will need to first unschedule them. To do this, just click the item title, scroll to the bottom of the screen, and click the "unschedule" button. Once the auctions are unscheduled, you will be able to delete them by checking the box next to them and clicking the "delete" button under the pending list.
posted on November 16, 2001 06:48:32 PM new
I'm sorry. I must be doing something wrong. When I click on the title, it sends me to a page that says create listings with nothing on about unscheduling.
posted on November 16, 2001 07:51:49 PM new
Hi there -- it looks like you have not yet gone through the process of activating your online account. You will need to complete this process before your auctions will launch. Try clicking the title of one of your auctions again, and follow the prompts - once this is done, you will be able to unschedule your auctions and delete them.
posted on November 16, 2001 08:23:49 PM new
Thank you very much for the help. I have successfully unlaunched those duplicate auctions. I had listed several times before so did not realize anything else was required of me at this time. Thank you again.