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 atozbooks
  		posted on November 20, 2001 01:18:01 AM new
Hi,
I cannot do anything with AW at the moment. Trying to synch on the old version just gets stuck. And trying to download the latest version I just get a "Runtime error 53 file not found". Basically I'm buggered and still paying for this service!. Any ideas?

 
 rtogui
  		posted on November 20, 2001 03:34:40 AM new
Hi Atozbooks,

Please provide us with more details about what's happening with your installation.

When downloading, were you able to save the ampro.exe file to your local hard disk? Was the file length correct (8,029,227 bytes)?

Were you then able to go through the installation procedure using the locally saved file?

Especially if you had problems with your previous version, you might want to consider uninstalling and installing again.

If you get errors, please note any details you get in the error message and please let us know at what moment it happens.

Thanks,

-Radu

 
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