posted on February 8, 2002 05:56:49 PM new
AuctionWatch services are now available and we are running tests to ensure all services are operating properly. We apologize for the extension of our maintenance window.
We have completed the integration of our new data center as part of our on-going effort to ensure long-term stability and affordability of our services. We recognize that the availability of AuctionWatch services is very important to your business and we are continually striving to provide you with a valuable service.
posted on February 8, 2002 06:36:17 PM new
Thank you for your concern.
Now, as a valuable service to your sellers/supporters, you can credit our accounts for the listing fee for all the auctions we had listed today. Next, you can waive the final value fee for all auctions that were listed today no matter when they go off.
That is the least you can do since you cost sellers a lot of money today!
posted on February 8, 2002 06:38:32 PM new
yes, i agree. we customers definitely need and deserve some sort of compensation for losing a whole days business.
posted on February 8, 2002 06:46:09 PM new
mtporzellan,
We have received all of the feedback you posted here and in the Auction Manager forums. Again, we do apologize for the maintenance window extending past our originally scheduled time.
Please direct any additional feedback to our Feedback forum.
