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 baylor45
 
posted on August 15, 2002 02:49:49 PM new
Does anyone have a success story. I had no problems with 4.0 and read with horror the destruction some had when updating to it. Has anyone done 4.2 and it worked perfectly? Need courage here. Thanks

 
 SonyaCS
 
posted on August 15, 2002 02:53:37 PM new
Hi Baylor45,

I've upgraded it on two machines so far and had no problems at all. If you decide to try and you run into trouble please don't hesitate to ask us.

Regards,

Sonya
 
 baylor45
 
posted on August 15, 2002 03:23:36 PM new
OK: went to this site:
http://www.auctionwatch.com/my/client/
and downloaded the update. Now all my batchs and images are gone. So went over and found all of my images and current batches and moved them into the 4.2 batch and image file. Now I am locked into an "initializing images" that has been going on for about 15 mins. Suggestions? Thanks, baylor

 
 SonyaCS
 
posted on August 15, 2002 03:31:57 PM new
Hello,

You have quite a lot of images -- are you on dialup or a high speed connection? I would recommend waiting for it to finish as stopping an operation while it is in progress might not be a good idea.

Regards,

Sonya
 
 baylor45
 
posted on August 15, 2002 04:02:40 PM new
High speed. Unfortunately the "Initializing Images" won't complete...it keeps crashing. So, I have uninstalled AW4.2 and reinstalled. And instead of moving the images, I am letting them sync...for 2 hours. We see if that helps.

 
 gina50
 
posted on August 15, 2002 04:52:49 PM new
I upgraded to new version 2 days ago & no problems so far

 
 baylor45
 
posted on August 15, 2002 05:24:39 PM new
Thanks Gina...I'm hoping this works and my images will not continue to freeze while initializing.

 
 carguy323
 
posted on August 15, 2002 09:25:19 PM new
Hi. I posted here last night, because I was unable to download the new version successfully. So then I was told to "download the whole kit," not just the update. I did that, and a popup box told me things were missing. So I did it again, and told it to save to my existing AuctionWatch folder. Hah! That wiped out my Version 4, and the new version had again failed to load completely. So I was completely blown out of the water, as far as AMPro went. Thank God for Roxio's GoBack software!! I reverted my hard drive, so now I again have Version 4. But c'mon, guys. What goes on here?? Marshall

 
 AnnaAW
 
posted on August 16, 2002 09:07:19 AM new
Hi Carguy323,

Do you happen to remember what the pop up box indicated that you were missing when you downloaded version 4.2?

AnnaAW
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service !
 
 baylor45
 
posted on August 16, 2002 06:38:58 PM new
OK...Everything is now working fine. All images are initialized and all seems well. Thanks for the help and handholding.

 
 
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