posted on August 20, 2002 02:56:35 PM new
HELP,
I HAVE DOWNLOADED TWO COPIES OF AUCTION MANAGER PRO TO MY PC. EACH IS UNDER DIFFERENT ACCOUNTS. I KEEP HAVING THE FOLLOWING LOCK-UP MESSAGE:
run-time error '429':
active x component can't create object
can't get in either of the two programs now to take care of batch business.
_____________
also my manager just informed me we are getting emails from ebay stating that many pictures are not showing up in the gallery, why?! we pay ebay for this service and auction watch is not sending the pictures. when this program works it is great but when someone needs help is just about impossible to get.
with the increase in your prices and the amount of money we pay for this service, seems auction watch would have a phone number so one could call to solve these problems.
posted on August 20, 2002 03:49:19 PM new
Hello bdfdirec,
Runtime error 429 is generally due to a bad installation of the software. We recommend that you uninstall Auction Manager Pro using the Add/Remove Programs wizard in Windows. Your data should stay intact even after uninstalling, but you may want to save your batches and images folders and the inv.dat file (located in the data folder) to a different location on your hard drive in case something goes wrong.
Once you have uninstalled the program, you should download a fresh install kit, located here: http://www.auctionwatch.com/my/client/
Reinstall the program, making absolutely certain that all applications are closed (check the icons in your Windows toolbar on the lower righthand side.) If you still experience this problem after taking these steps, please let us know.
Unfortunately, during our image hosting outage, if you submitted items to eBay with a gallery image - they were unable to make their duplicate to host on their own server.
