posted on September 8, 2002 04:52:43 AM new
Hi, Our shipping price is not being posted on the invoice that is sent to the buyer. What can be done to fix this.. We are receiving payments with out shipping coast...
Mameyer
posted on September 8, 2002 12:43:34 PM new
Hello,
If you check your online preferences (under My Account -> Global Preferences) you will see that you have selected USPS Priority (Fixed) but the fixed amount is entered as $0.00. Of course, your buyers are most likely selecting this option when going through checkout!
You need to log on and fix this online, then synchronize Pro so that your online and offline preferences will be updated.