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 rustygumbo
 
posted on November 12, 2002 12:53:41 AM new
In the Shipping Preference page (online)
I have the first box checked for USPS Priority (fixed)on my AW settings online. The second box doesn't have a "Choose One" or blank choice. I don't have the second box checked.

The problem is when I synch with my SM Pro and do listings offline. The default shows the second box in red, and won't let me move to the next window without filling it in. I have to reset the preferences in the SM Pro after each synch to avoid this problem. Is there a way to have it set once and for all???
[ edited by rustygumbo on Nov 12, 2002 12:57 AM ]
 
 rtogui
 
posted on November 12, 2002 02:17:35 AM new
Hello,

Please set the shipping preference in SMPro ('Choose One'); it will not change, unless you update preferences again using the online page.

If you need to use the online page, indeed you will have to go back into SMPro and reset the shipping preference again.

-Radu
Got Questions? Check out AuctionWatch's Customer Service center at http://www.auctionwatch.com/service/ !
[ edited by rtogui on Nov 12, 2002 02:18 AM ]
 
 mildreds
 
posted on November 18, 2002 04:25:53 PM new
I have tried for months to set the shipping prefercence to choose one as I do not want to check first class etc. I have had to change this in each auction by hand. I just did the latest update, went online to seller preference and it still does not let us check choose one to be the default when wroking offline, so HOW DO YOU DO THIS????

Also when I just updated to the latest revision it said something about a usp. calculator. When I previewed the screens off line I did not see anything for this. Help Please.

 
 ChristopherCS
 
posted on November 18, 2002 05:24:52 PM new
Hello,

In Pro, click on the left to view your 'preferences.' From the preferences section, you can setup your default shipping carier options.

Set one of them as 'USPS Calculated', if you are interested in using our calculated shipping option, based on weight and zip code.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 gousainc-07
 
posted on November 19, 2002 08:56:58 PM new
I too struggled with the shipping option not allowing me to choose the option "CHOOSE ONE" in the first two shipping preferences. With the help of this post, I finally discovered that there is two places to set the shipping preferences. At the Top of the page under Preferences (Online) and from the left side of the page, on the Sales Manager Pro Software. It was not until I went to the left side of the page "Preferences Icon" was I able to set the preference to "Choose One" and have it show up for each listing. I think this is where people have been getting hung up, me included, thinking there is only one place to set preferences. Going to the Top Preference Tab and setting the setting does not allow for the "Choose One" Option. Hope this helps someone.

 
 mildreds
 
posted on November 20, 2002 06:38:02 PM new
Ok I am still confused. I went offline and openned the software. I do not see a preference box on the left, so is this supposed to be online or offline software. Please help I am so tired of being confused.

 
 rtogui
 
posted on November 21, 2002 01:06:50 AM new
Hello Mildreds,

To get to the SMPro Preferences, please click on the menu entry Edit > Preferences; Shipping Options are located under Post Sale Management.

You can also find a shortcut to Preferences inside SMPro's left navigation bar.

-Radu
Got Questions? Check out AuctionWatch's Customer Service center at http://www.auctionwatch.com/service/ !
 
 mildreds
 
posted on November 21, 2002 06:51:03 AM new
Ok I tried your instructions off line. I thought I had it figured out because I did find the edit, preferences, shippingoptions. I changed it to choose one. I did not find a save button or anything to have it remember this, so I left it as choose one closed screen and tried an ebay listing still has usps as first option.

So I closed the software and restarted it. Did not save the choose one choice.

So how do you get it to save as the option????

 
 rtogui
 
posted on November 21, 2002 08:07:19 AM new
Hello Mildreds,

After updating your shipping choice in the Preferences screen, please click either OK or Apply. These buttons would, indeed, save your preferences.

Thanks,

-Radu
Got Questions? Check out AuctionWatch's Customer Service center at http://www.auctionwatch.com/service/ !
 
 
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