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 cms5532
 
posted on January 10, 2003 09:54:25 AM new
Hello Support,
I have not been able to register my yahoo account into my new auction watch acct.
I believe the problem to be that my yahoo acct. is registered under my old auction watch acct. Here is the message that I am receiving.
**********
We were unable to process your request because of the following problem:
The user ID you have provided is already stored in another AuctionWatch.com account. Please insert other user ID and try again.
****************
Please cancel transfer or void the data in my old account and inform me when it is completed so that I can register in my newer account.
Regards
Bob G

 
 SonyaCS
 
posted on January 10, 2003 10:35:30 AM new
Hi Bob,

What is the name of your Yahoo ID? I will move it over for you.

For your old account, to cancel it, send an email to [email protected] to request account closure.

Regards,

Sonya
 
 cms5532
 
posted on January 10, 2003 04:38:02 PM new
Several hours have gone by and I still cannot process listing to Yahoo.
I am getting the same error message as stated in my original post.
Regards
Bob g

 
 SonyaCS
 
posted on January 10, 2003 04:42:01 PM new
Hello,

I received your email and have moved your Yahoo ID to your account. Now, all you have to do is go to Auction Site Accounts in your My Account tab and store your password, email address, and Yahoo Security Key. You should then be able to submit your listings to Yahoo.

Regards,

Sonya
 
 cms5532
 
posted on January 10, 2003 04:45:59 PM new
Sonya, I sent you the information earlier.
it is rgaboury1940,
I tried to change it but the error message says it is stored in my old Auction Watch account.
The old account was closed a few months ago, so i thought, when I resigned with Auction watch under cms5532
The old account might of been RGaboury and a password of gabbby.

Help?

 
 cms5532
 
posted on January 10, 2003 04:46:10 PM new
Sonya, I sent you the information earlier.
it is rgaboury1940,
I tried to change it but the error message says it is stored in my old Auction Watch account.
The old account was closed a few months ago, so i thought, when I resigned with Auction watch under cms5532
The old account might of been RGaboury and a password of gabbby.

Help?

 
 SonyaCS
 
posted on January 10, 2003 04:56:44 PM new
Hello,

I got your email after my original post stating I needed your ID so I moved it over for you. You should be good to go -- let us know if you have more trouble with this.

Regards,

Sonya
 
 
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