posted on January 28, 2003 11:21:46 AM new
This is it i am loosing patience, if i do not here from you within the next 24hours with a serious improvement my lawyer is taking the realy, i already talked to him you will be responsible for all the charge back i might have because your software is not doing is job to verify the credit card address. Do not give me the BS of Verisgn has to do it, because it is not true, you have us sign for payflow pro, on payflow pro you have to do it as opposed to payflow link where they do it. You can call me at 310 849 5531 and i will explain. I have been talking to you about this matter for the last month and more, the only follow up i had was a phone call when i threatend to move my service to someone else! since NOTHING!!!!!!! i do not know if you are working on it or not, absolutely nothing, You know if i run my customer service like yours i would be out of business already! You look like you try to hid behind this public posting! it is the only place i have an answer from you, not the help email and no phone number NOTHING!!!! So you want it public now they know that you accept fraudulant credit card because your system is not set up properly. I talked to verisign it would be very very easy for you to change it but no you still do nothing about it!!!! call me i will give you a direct contact with verisign, if you do not call me today my lawyer is taking the realy and of course i will move my service as well as 5 other account that work with me.
posted on January 28, 2003 03:21:56 PM new
I need more than an email at this point i need a real contact that i can talk to and explain! i laso have the phone number and the name of the person you need to tlak to at verisign
