posted on February 2, 2003 08:10:39 PM new
I'm getting a whole bunch of copies of my WBN emails that have just "E" in the subject line and when opened, does not include the whole body of the email including the URL at the bottom. Other people having this problem? Let me know what's going on.
posted on February 2, 2003 08:29:50 PM new
Oh, it appears also to be sending email after email to the same person (Item #3110819597) with the error. I believe it's sent about 4 emails so far, along with the one sent last night after the auction ended. I might have one angry buyer contacting me shortly. Please do something about this!!!!!
We are investigating this issue. The repeat WBNs are most likely because the winner's email address is their ebay login ID -- we have a security check for people who use checkout that have their email address as their eBay ID, basically when they enter it in, they get a message telling them that for verification purposes an email has been sent and to please complete the checkout upon receipt of the email. If you or the buyer has entered in the email address it will result in the multiple WBNs.
There are other threads in the Sales Manager forum regarding this issue, if you would like to read those as well, we have indicated in them that engineering is working on this.
