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 erost
 
posted on February 4, 2003 01:19:58 PM new
Hi,

It's been over 12 hours and I still have not had an answer. I have downloaded the Windows service patch you mentioned, upgraded to IE6.0 etc. I removed my old version and downloaded the new. Now it will not even open. When I go to remove program there are several .dll files that remain with a warning from windows saying that there is no need to remove. So now what??

Thanks,
Elaine

 
 erost
 
posted on February 4, 2003 01:21:04 PM new
P.S.

P3
128 meg

Elaine

 
 SonyaCS
 
posted on February 4, 2003 01:28:05 PM new
Hi Erost,

Are you referencing a post or an email? If it is a post let me know the URL so that I can see what is going on.

Regards,

Sonya
 
 erost
 
posted on February 4, 2003 01:41:17 PM new
Hi,

Don't know what you mean about the url but here is the message. It was under the title "need help with memory problem" with the last entry at 2/3/03
Hi,

Don't know about any "url" but here is the entire message from yesterday.

posted on February 3, 2003 08:16:28 PM
--------------------------------------------------------------------------------
Hi,

I spent the day trying to my computer back on track and downloaded the windows program you recommended still AMPRO doesn't work. So I guess I will have to uninstall and install the new version, just one embarrasing question. How do I uninstall?

Thanks,
Elaine

As I said, I did uninstall, but now it's worse than ever, it will not even open

Elaine


 
 erost
 
posted on February 4, 2003 03:26:08 PM new
Since I am desperate I just listed 1 auction on Auction Manager and 2 on Ebay directly. Using Ebay is just as simple and I do not have to up load any pictures. MY new IE 6.0 with it's new Agent X or whatever Ebay needed is working just fine. Now what to do with the .50 and %'s I just hopefully saved?

Elaine

 
 ChristopherCS
 
posted on February 4, 2003 03:39:16 PM new
Hello Elaine,

Sorry to hear your running into so many memory issues on your machine. I hope you got my email from earlier this afternoon requesting the same, that you upgrade from your very old copy (IE4.01) of Internet Explorer.

Don't worry about the DLL files, just uninstall it, reboot your machine and download/install a fresh copy.





Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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