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 livewarehouse
 
posted on April 7, 2003 03:07:51 PM new
People are claiming the checkout button on the ebay auctions page for vendio does not work. We doing "Fix Priced" auctions. is it because the auctions are not over yet?



 
 ChristopherCS
 
posted on April 7, 2003 03:11:55 PM new
Hello,

Unless you use the mailstep system to move your fixed price listings to the closed section right after they end, if the buyer goes to checkout using that button before it moves to closed on your end, it will not work correctly.

To learn more about this system, please refer to this URL:

http://www.Vendio.com/promo/mailstep/bin.html


Regards,
Christopher
 
 passedtothepresent
 
posted on April 7, 2003 04:38:00 PM new
Hi. Does Customer Manager plus Post Sale also offer this feature, or do we have to do something additional with mailstep? I already have changed my email at ebay for customer manager--do I need a secondary email for this to work? Thanks!

 
 ChristopherCS
 
posted on April 7, 2003 04:46:26 PM new
Hi passedtothepresent,

The Vendio address you use works the same way as the Mailstep one. Mailstep is for users that do not take advantage of the Customer Manager tool.


Regards,
Christopher
 
 passedtothepresent
 
posted on April 7, 2003 09:19:45 PM new
Thanks Christopher. I now see that there were 3 possible solutions given in another thread on another board, and using customer Manager was one of them. Sorry to trouble you about it, I don't get to all the threads every day. Thanks again!

 
 livewarehouse
 
posted on April 8, 2003 09:44:18 AM new
Here is a easier solution. When relaunching my new auctions, I REMOVED the CHECKOUT button. Give me a break... pay for a service you have to use this mailstep process as your work around.... go figure.

 
 RetroBargains
 
posted on April 8, 2003 10:59:29 AM new
I don't view it as a workaround actually. I view it as a "toggle" - what do I care if my eBay notifications go THROUGH my post-auction / fixed-price handling service?

Makes it easier for me all around.

Fixed Price and BIN purchases are UNSCHEDULED endings therefore Vendio has no other way to KNOW it's time to send the post-sale notifications.

I didn't think I would like it at first either... but I found out I was wrong after I set it up. Setup is simple... just follow the instructions.

"Change is good... especially one's underwear!"
 
 
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