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 rodneycindy
 
posted on May 7, 2003 06:15:46 AM new
I am gelling an illagal operation everytime i go to put an image on my auction.i have put the recovery disk in i thought it might have been it but it didnt help i have been having this problem for a very long time. i have done EVERYTHING i know to do , ...this is the error i am getting.
AMPRO caused an invalid page fault in
module KERNEL32.DLL at 016f:bff7671f.
Registers:
EAX=007ad318 CS=016f EIP=bff7671f EFLGS=00010212
EBX=03b5afac SS=0177 ESP=0380fff4 EBP=038100c4
ECX=038100dc DS=0177 ESI=8161005c FS=0fa7
EDX=03810138 ES=0177 EDI=0381022c GS=0000
Bytes at CS:EIP:
ff 75 fc 9d 57 8d bd 30 ff ff ff 6a 04 55 57 e8
Stack dump:


 
 rtogui
 
posted on May 7, 2003 06:20:15 AM new
Hello,

1. Please go to the Windows Update site (click Tools > Windows Update in the Internet Explorer menu). Install the Service Packs the site recommends, especially those for Windows and Internet Explorer.

2. Install also Visual Basic 6.0 SP5 Run-Time Files. The link to this kit is:
http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/VBRun60sp5.exe

3. If the program is still not working properly, please uninstall and install SMPro again.

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 rodneycindy
 
posted on May 7, 2003 06:32:09 AM new
Hello there, i have already done the windows updates it took a long time like 2 or 3 hrs. to upgrade everything they recommended, do i do that again? i am going to go now and install visual basic 6.0 SP5,Thank you, Cindy

 
 rodneycindy
 
posted on May 7, 2003 06:36:00 AM new
do i OPEN the file or do i SAVE the visual basic 6.0 ? i am sorry i just dont want to mess my computer up, Thanks again, Cindy

 
 rtogui
 
posted on May 7, 2003 06:43:05 AM new
Hello,

Please choose to save to file, then install using the saved file.

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 rodneycindy
 
posted on May 7, 2003 07:12:07 AM new
Hello me again... well this time it wouldent even let me open up a batch?? as soon as i opened my batch it " preformed an illagal operation " this is what it said...

AMPRO caused an invalid page fault in
module KERNEL32.DLL at 016f:bff9d95d.
Registers:
EAX=03b014a8 CS=016f EIP=bff9d95d EFLGS=00010206
EBX=03b014a8 SS=0177 ESP=03a9a000 EBP=03a9a138
ECX=03a9a0e4 DS=0177 ESI=03a9a240 FS=3d27
EDX=03a9a158 ES=0177 EDI=03a9a158 GS=0000
Bytes at CS:EIP:
55 8b ec 6a ff 68 80 92 f7 bf 68 b4 05 fc bf 50
Stack dump:
bff9da2e 03a9a158 03a9a018 03a9a240 03a9a0e4 03a9a134 00610076 0075006c 003d0065 00330022 00310038 00340039 00200022 003e002f 03a2c668 f0000076

 
 rtogui
 
posted on May 7, 2003 07:27:16 AM new
Hello,

Please uninstall SMPro (using the Add/Remove Programs Wizard in Control Panel), then install it again.

You may use the install kit that you used before if it is still on your system, otherwise, you will need to download the install kit again from:
http://www.vendio.com/my/client/

Please be sure to select "save to disk" when downloading. Before you begin the install process, please be sure to close any applications that might be running on your system.

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 rodneycindy
 
posted on May 7, 2003 07:41:37 AM new
i uninstalled it but it said that it was unable to delete folders ?? do i go ahead and deleat the folders? and also i still have an AMPRO icon on the screen should it be there ?

Unable to delete folder 'C:\Program Files\AuctionWatch\customtemplates\Themes\Holiday'.
Unable to delete folder 'C:\Program Files\AuctionWatch\customtemplates\Layouts'.
Unable to delete folder 'C:\Program Files\AuctionWatch\customtemplates\Themes'.
Unable to delete folder 'C:\Program Files\AuctionWatch\customtemplates\img'.
Unable to delete folder 'C:\Program Files\AuctionWatch\customtemplates'.

 
 rtogui
 
posted on May 7, 2003 08:12:24 AM new
Hello,

You do not need to remove these folders, please proceed with installing the new SMPro kit.

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 
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