posted on June 8, 2003 06:51:24 PM new
Hello bbco,
We are considering implementing a process that will allow our users to change their account name in the coming months, but at this time we are unable to change your Vendio account name for you. If you need to change your account name, you will need to register a new Vendio account.
You will be able to reimport your active auctions into your new account using the Import My Listings feature, which will also import the attached images. You may track in your closed auctions using the Track Other Listings (track by item number.) You will also be able to import your winning bidders once your eBay ID is entered in your new account.
If you do proceed to register a new account, you will need to notify us once this is done and we will manually move the auction site ID(s) from your old account to your new one. Note that your new account will not be eligible for the 2 week trial plan.
Please be aware that only one Vendio account per unique email address is allowed. If you have multiple eBay accounts, you will need to register one Vendio account for each individual eBay account for use with Sales Manager.
Please let us know if you have additional questions or concerns.