I have had a few customers place order from my online store and then not pay. How can I submit this to Vendio so they do not take a percentage of the store sale considering the sale did not go through!!
posted on June 6, 2003 08:36:45 AM new
Good morning seanfitzpatrick,
In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.
Please note that you must be logged in to access this form.
To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.
Tara
Got Questions? Check out Vendio.com's Customer Service center at http://www.vendio.com/service
[ edited by TaraAW on Jun 6, 2003 08:37 AM ]
[ edited by TaraAW on Jun 6, 2003 08:37 AM ]
