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 PALACCI
 
posted on June 16, 2003 01:23:23 PM new
When I try to Synchronize I get the following message:

Synchronization failed - Failure on sending to server
There is a problem with starting the sync process.
Please make sure that the values entered for Proxy Host and Port under the SMPro menu entry Edit > Preferences are correct.
If proxy settings are correct, please check the Announcements page on the Vendio site.

 
 ChristopherCS
 
posted on June 16, 2003 03:38:10 PM new
Hello,

First, if this had been working all along, and you havent made any changes to your system when this stopped working correctly, just restart your machine.

If you did make recent changes, first look to disable any ad-blocking or firewall or antivirus software you may be using, then try again. Sometimes you need to setup special permission from programs other than your browser to access the internet, and if Pro works with those disabled, you will know that is the case.


Regards,
Christopher
 
 
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