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 dudlee
 
posted on June 19, 2003 08:32:10 AM new
I just updated all my computors to pro 5



now a bunch of items aren't in inventory, like they always were before.

did something get unchecked I can't find?

is there a new box I gotta click to save stuff to inventory?

where did my items go, cyberspace?

I need some of those items.





 
 SonyaCS
 
posted on June 19, 2003 08:49:40 AM new
Hi Dudlee,

How did you update -- did you download the program in full from online, or did you use the Update through 4.2?

Regards,

Sonya
 
 dudlee
 
posted on June 19, 2003 10:56:56 AM new
I just clicked the update through 4.2

 
 SonyaCS
 
posted on June 19, 2003 11:43:24 AM new
Hello,

To save an auction item to your online inventory, first create an inventory item in Sales Manager Pro. As you list your auctions from the inventory item, simply create a separate item to send to your Store. It is not necessary to enter a quantity available for Store items - you can upload an item with zero available in the Store and use the resulting inventory item as an auction item when you are ready to list.

Regards,

Sonya
 
 dudlee
 
posted on June 19, 2003 05:34:19 PM new
Sonya

that is not what I am asking


what I am saking is

I uploaded a bunch of items to ebay with the new updated 5

and there are no copies of my lisitngs in inventory form the uploads, there always was before....

where did they go?

Can I get them back, I need some of them...

why isn't it saving to inventory like it used to, what am I doing wrong.



 
 DianaAW
 
posted on June 19, 2003 06:24:13 PM new
Hello dudlee,

The process of uploading to online inventory has changed in SM Pro 5.0. If you follow the directions that Sonya provided in the post above, you will be able to save your items to online inventory.

Thanks,

Diana

 
 pgmeunier
 
posted on June 19, 2003 08:18:03 PM new
Hi Diana & Sonya and all tech support
I have to put in my 2 cents again. Please ask the engineers to reconsider and make inventory/auction/store uploading like it was before!
Please!
Paula
ny-baglady

 
 customveils
 
posted on June 20, 2003 05:41:11 AM new
I have to agree.

Sonya's explanation leaves out one very important step. Once the item is uploaded to the online inventory as a store item the listing still needs to be edited for auction site options BEFORE it can be launched as an auction.

I want to be able to create an inventory item in SMP5, upload it to my online inventory &, without further editing, I want it to function as an auction (category, price, BIN, quantity, etc), as a store item (category, price, quantity, etc) & as an inventory item (SCU, cost, price, quantity, cross-sell, etc).

This is what we have all been asking for since the early days.

 
 dudlee
 
posted on June 20, 2003 05:58:12 AM new
so are you saying, when I create an item for auction, it is not automatically saved to inventory for me like it used to be?

why was this change implemented?

and what benefit is it to me....sounds like an awful lot of time spent to me...

I do not use a store ....anywhere, nor do I ever plan on it.
Did I get a notice of this change before I downloaded the update.....because I don't remember being warned that I was wasting my time downloading the update.

Editted to add....and eddittting from your inventory page is ackward and cumbersome, not very quick on my computor and I have DSL.

being allowed to only editted one item at a time for quantity is going to be a PITA.

thanx for ruining a good product.


[ edited by dudlee on Jun 20, 2003 06:00 AM ]
 
 pgmeunier
 
posted on June 20, 2003 06:26:05 AM new
I guess the thing that bothers me the most is that I was told that this was requested by MANY people! That sure doesn't seem to be the case if you read things in this forum.

Maybe there is somewhere we can go where we can communicate with the people who requested it and learn how to expedite what we do to match them and accomplish things much faster?

I used 5 for 2 uploads and am so confused as to what I need to re-upload, etc. That the inventory uploaded in those 2 batches is just somewhere! I am not sure how to get it into inventory now that it has run twice and not sold. Do I copy each item before it goes from pending to auction and then edit each item (which is the fastest way I could figure out) or am I still missing something?
Something no one has mentioned is that we also have to reattach photos... I put at least 5 photos (the most I can) into each inventory item. That is a lot of time if your batch contains 50 items that need to be copied...

Surely this is going to be fixed?

But I do love the spell checker!

Paula
ny-baglady

 
 dudlee
 
posted on June 22, 2003 10:24:41 AM new
are you saying if we copy from an already run auction we have to re-attached photos....


now I am definitely not a happy camper....I am going to check this out

but you know Auction Watch is an economical lister


and you get what you pay for.




 
 
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