Home  >  Community  >  Vendio Services  >  Sales Manager Pro  >  Wrong image always goes into eBay Gallery


<< previous topic post new topic post reply next topic >>
 gina50
 
posted on June 25, 2003 01:52:32 PM
Ok ~ now I know for positive this is not my fault.
For the last week almost every auction that I launch from SM Pro where I pick an image to be placed in eBay's Gallery, the wrong image goes in there
At first I thought I was doing something wrong but I am not, something is wrong.
Please check it out.
I have had to go onto eBay and revise most of mine
Today when I created my auctions, I double checked to make sure what image I chose and when I went onto eBay, yep ~ wrong one !

 
 ChristopherCS
 
posted on June 25, 2003 02:42:19 PM
Hello,

Could you provide us with an example of this to test with for you?


Regards,
Christopher
 
 gina50
 
posted on June 25, 2003 07:28:47 PM
Hi Christopher

Well, I did revise them all already on eBay however I'll use this one below for an example because after I revised it yesterday, just today it still had the wrong image in the gallery when I pulled up my auctions, then I refreshed the page and the right one came up!

eBay auction# 3529653986 a framed art picture. When I launched it with SM Pro, I chose (snow3.jpg) for the gallery image and
(snow2.jpg) is the picture that showed up in the gallery!

I am positive I did not mess up because after it happened a few days ago, I made sure I did it right today to pick the correct image and couldn't believe when I pulled up my auctions that the wrong images were in the gallery.

Thanks for your help, appreciate it

~Gina



 
 rtogui
 
posted on June 26, 2003 01:16:15 AM
Hello Gina,

I have checked the auction you mentioned, and it seems that it was uploaded by SMPro with snow2.jpg as the chosen gallery image. So, any possible problem is related to the gallery image selection inside SMPro.

To better understand what happens, please try the following:
- create a listing with multiple images attached
- pick one of them for gallery from the drop-down on the eBay Site Information tab
- save the listing to disk
- open it again, and check the gallery selection; was your choice preserved?

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2025  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!