posted on August 10, 2003 08:03:17 PM new
Everytime I download the new version I end up losing 100's of images. Now I have over 50 auctions with no pictures.
I have used auction watch pro for many years and no problems till versions of 5
any one have any Ideas.
I hate it when there are new versions
glitzy
posted on August 11, 2003 04:16:18 AM new
Hello glitzy,
I understand that some images were deleted during the SMPro synchronization, though you had not asked for their removal from the Image Album. This should not be related to the upgrade to a new SMPro version.
I have noticed that you use 2 different accounts. Do you switch among accounts inside a single SMPro installation, or did you install SMPro to 2 different locations, or on 2 different computers? If there are several installations and you also switch among accounts, then some sort of conflict between them might be to blame.
Also, in case you have installed to a single location, it is possible that you have inadvertently started the program twice, and started 2 simultaneous synchronizations.
As for the auctions that have lost images: please upload again those images, and they will be automatically reattached to auctions.
Thanks,
-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
[ edited by rtogui on Aug 11, 2003 04:21 AM ]
posted on August 11, 2003 02:50:14 PM new
I can not upload again as they were saved on your server so I have to take them over again. I downloaded each name seperately and put in diff folders.
has not happened on any version I have used except the 5's
