Home  >  Community  >  Vendio Services  >  Sales Manager Pro  >  Error Launching Auctions . . . Help!


<< previous topic post new topic post reply next topic >>
 usmarines
 
posted on August 20, 2003 09:42:47 AM new
I tried to launch two auctions this morning for coins in the same category. One went through fine. The second one it is just seating there on Processing. I have tried several times to have it Re-Launch without any success.

How do I fix this problem?

Thanks
 
 SonyaCS
 
posted on August 20, 2003 09:49:29 AM new
Hello,

You will need to wait until they finish processing, and launch. Don't try to relaunch because you may end up with duplicates. If you tried resubmitting you will need to check your eBay seller list to make sure you don't have duplicates of the items already.

Regards,

Sonya
 
 usmarines
 
posted on August 20, 2003 10:37:51 AM new
Hi Sonya:

I have tried relaunch and resubmit, without any sucess. I just seat there in Process for a very long time.

Finally fed up, I decided to see if I had the same product unsold on Closed auctions. I found that item and I relisted one additional items. To my surprise, the early listing that was just setting there, it launched with the relist.

Now I had a duplicate listing that I didn't want, so I edit on eBay and changed to another coin that I had a large amount in inventory.

What causes this problem, it is a great distraction and waste of time to have this problem unresolved.

Can you have programming look into it and provide a solution.

Thanks, have a great day!
 
 SonyaCS
 
posted on August 20, 2003 11:46:29 AM new
Hello,

Occasionally there might be a slight delay in launching to eBay. When that happens, items will be in processing for longer than normal. It is important that you do not keep trying to launch it because that will cause a duplicate auction. When an item sits in processing, we always recommend that you wait for it to finish and only resubmit if it errors out.

If you have other duplicates on eBay, make sure you cancel them before you get bids on them.

Regards,

Sonya
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!