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 pgmeunier
 
posted on August 28, 2003 07:23:20 AM new
Good Morning

One of my students opened an account with Vendio. Her user name is rayandbev. She sold her first items last week.

She has been trying to tell someone that I referred her. She was referred in class and not on my auctions but I wouldn't think that should make a difference.

Please clarify for me.

Thank you and have a wonderful day!
Paula (ny-baglady)

 
 TaraCS
 
posted on August 28, 2003 08:59:00 AM new
Good morning Paula,

I will look into this for you and send an email to both you and user "rayandbev" regarding this referral.

Hope all is well.
Tara

Got Questions? Check out Vendio.com's Customer Service center at http://www.vendio.com/service
 
 pgmeunier
 
posted on August 28, 2003 09:39:27 AM new
Thank you Tara!
Everything is perfect... sort of

I went and read the FAQs and found this:

"You can refer new customers very simply. Vendio provides you a link and logo that you can use to refer new customers. Place this link as you choose on websites or in e-mails, or paper correspondence to target businesses and individuals with whom you have a relationship. Note that unfortunately, the logos and links cannot be placed in eBay auctions."

It only refers to the link but it doesn't say an individual can't refer someone another way.

rayandbev has been trying to get this information for several weeks now. That is what she told me.

Thank you so much for your help. Have a great weekend!

Paula (ny-baglady)

 
 pgmeunier
 
posted on September 3, 2003 11:14:24 AM new
Hi Tara
Have you heard anything on this referral problem yet? I checked with rayandbev and she said that you had told her the same thing a while back and that she had not heard back from you?
Please help soon. I do believe that I am entitled to my percentage.
Thank you
Paula

 
 TaraCS
 
posted on September 3, 2003 11:19:25 AM new
Hello Paula,
We are working on this and you will receive the correct referral commensation.

Thank you for your patience and understanding and I have not forgotten about you.


Tara

Got Questions? Check out Vendio.com's Customer Service center at http://www.vendio.com/service
 
 pgmeunier
 
posted on September 3, 2003 11:28:47 AM new
WOW! Thank you for the rapid response, Tara.
I didn't think I was very forgettable but thought I better follow up.
Thank you for your efforts on my behalf!
Have a great day!
Paula

 
 
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