posted on October 28, 2003 10:05:37 AM
After a data failure of massive proportions (had two drives in a RAID 5 set die and the tape backup failed to restore), I have lost every one of my SMP auction files. Is there any easy way to restore data from Sales Manager online back to auction files for SMP?
Unfortunately if the SMPro data is gone and it wasn't backed up, there is no way to recover it. If you use online inventory you can download it and upload it into Pro. Here is the link that will allow you to download your online inventory:
Once the inventory has been downloaded into a .csv file, it can be imported using the following steps:
In Sales Manager Pro, go to Tools -> Inventory Importer -> Text File (comma-separated fields.) Find your file, click "Import", and map the fields.
If you find that there are non-matching fields, leave the map field blank. Note that the field titles in the inventory importer do not necessarily match the downloaded inventory title exactly. Also, if you are using Sales Manager Pro, be sure that you detach any images that have been removed online before you download your inventory, as you will receive an error on import if the image attached to your inventory item does not exist online.
