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 wgm
 
posted on January 22, 2004 09:28:55 AM new
I just moved some images into SMP, and when I click to synchronize, it does nothing. I closed the program out and tried again upon reopening it, and the same thing. Plus it is delaying in closing - sort of like a program that "is not responding" does. I used SMP within the past week and it was fine...

Any suggestions? Thank you


__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
 
 SonyaCS
 
posted on January 22, 2004 09:39:54 AM new
Hello,

Try running Pro with nothing else up at the same time. Pro takes up a lot of memory and can function better when you aren't running any other programs. Let us know if this helps.

Regards,

Sonya
 
 wgm
 
posted on January 22, 2004 09:46:49 AM new
Hi Sonya,

Thanks for the quick reply.

Already tried that - didn't work. I have been using this program for over a year, and have never had a problem with it until now. Also, I clicked on the yellow "!" at the top, and it closed the program...

Any other suggestions?

(edited to correct wording)

__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
[ edited by wgm on Jan 22, 2004 09:51 AM ]
 
 rtogui
 
posted on January 23, 2004 02:11:02 AM new
Hello,

Are you perhaps using a proxy or a firewall? Please make sure that these do not block SMPro's traffic to Vendio.

Also, have you changed anything in your network/Internet setup?

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 stacyp
 
posted on February 6, 2004 09:05:20 AM new
EVER SINCE I DID THE NEW VENDIO PRO UPDATE - I SPORADICALLY HAVE THE SAME PROBLEM- SEEMS LIKE IT JUST HAPPENS FOR NO REASON

MINE GETS STUCK AT 94% CHECKING IMAGES (AND I HAD NOT ADDED OR DELETED ANY IMAGES SINCE THE LAST SYNC)


I CAN TRY TO RESYNC TWICE AND 3RD TIME ( LIKE I JUST DID NOW) AND IT WORKED FINE

WHO KNOWS

THAT IS IS MANAGER PRO FOR YOU - LOTS OF INCONSISTENCIES AND NEVER GOOD ANSWERS FROM THE CUSTOMER SERVICE- ALWAYS THINK IT IS A PROBLEM ON OUR END- BUT 90% OF TIME IT IS VENDIO WHO WONT ACCEPT RESPONSIBLITY





 
 
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