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 dschulma
 
posted on November 27, 2004 11:31:34 AM new
When I try to do a NEW LISTING in SMPro, I get an error message with the above title in the information box:

SMPro does not have a record of your eBay ID stored within preferences. To launch this auction, you will need to store this ID.

To download ID's stored at Vendio's My Account into SMPro, select the AutoSync icon.

To store this ID within Vendio's My Account, select the Continue button.

I've done all this and everything still works fine, I can upload listings, etc. However, I still receive the annoying error message everytime I go into creat NEW LISTINGS. Is there any way to get rid of this message permanently?

David

 
 SonyaCS
 
posted on November 27, 2004 04:43:43 PM new
Hello,

It looks like you have your information stored correctly in your Vendio account. Please quit Pro, restart, and synchronize. If you continue to get errors, let us know.

Regards,

Sonya
 
 dschulma
 
posted on November 27, 2004 04:49:44 PM new
Yes, I've done that numerous times and I still get the message. Actually, I started receiving the message about a month ago, but finally had the time to report it. I think it started about the same time the new image hosting fees went into effect.

David

 
 SonyaCS
 
posted on November 27, 2004 05:23:11 PM new
Hello,

Please try uninstalling/reinstalling Pro and then creating a new listing. It is odd you should get it on creating a listing if you aren't having this error on uploading. Do you have additional accounts with us?

Regards,

Sonya
 
 dschulma
 
posted on November 27, 2004 05:30:30 PM new
No, I don't have additional accounts. I'll try uninstalling/reinstalling shortly. I'm currently working on about 30 listings and don't want to stop quite yet. I'll let you know, thanks!

David

 
 dschulma
 
posted on November 27, 2004 07:37:22 PM new
Sonya,

Thanks, removing and reinstalling fixed the problem! Have a great week...

David

 
 
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