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 allthatglitters2
  		posted on February 9, 2005 06:54:30 AM
Everyone keeps emailing me that the dropdown shipping is not working in the Vendio Checkout and that they cannot pay by paypal. Please help as this is becoming a re-invoicing nightmare!!!

 
 SonyaCS
  		posted on February 9, 2005 10:10:52 AM
Hello,

What are the item numbers where this is happening? I checked your stored information for PayPal and you have your email address stored properly.

Regards,

Sonya
 
 allthatglitters2
  		posted on February 9, 2005 11:32:32 AM
Every Auction that is closing in the last 5 days, I have tons of auctions and they can't get past the "shipping" dropdown to pay by paypal. I don't know what the problem is because I can't get into their accounts!

 
 SonyaCS
  		posted on February 9, 2005 05:38:04 PM
Hello,

I see what you are referring to now -- there is no shipping option. These items do not have any Vendio shipping and handling chosen for the customers to pick. If you click on the set of PSM keys, and click the edit icon for step 1, you can choose some shipping options and then reinvoice your customers. They should be able to then pick out a shipping option and hit Continue to the next page.

Regards,

Sonya
 
 bragassa
  		posted on February 21, 2005 06:12:52 PM
Sonya: May I 'piggy-back' on this person problem as it is about the same:

Time and time again buyers cannot get the Vendio checkout button to work and cannot pay via PayPal.

Here is a list of the most recent:
1. 3959915032
2. 3958989299
3. 3958995805
4. 3959915823

Can you please help?
Mike, texas-notes on eBay
 
 SonyaCS
  		posted on February 22, 2005 09:29:20 AM
Hello Mike,

Did your customers tell you specifically what the problem was? I've checked your account and everything looks good.

Regards,

Sonya
 
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