posted on August 5, 2005 06:56:38 PM new
Hi, I have problems to use this Sales manager Pro New. 1) after I downlowan it, it asked if I want to synchronizing, I click "yes". I notice it showed: Downloading image locally, Error on saving image locally. 2. it takes quite a long time to finish download all images even it shows error on saving image locally. When finish, it asked me to close the this SMP and restart to update info. After I close and try to re-open it by clicking desktop, it said: There was an error opening the "C:\program File\vendio\daa\info.map\file. Do you want to continue? (The file will be deleted and a new one will be created instead. When I click "Yes", it shows::"Run-time error "5". Invalid procedure call or argument., But if I click "No", then it shows: dwPrivWindow: AMPro.exe-Fatal Application Exit Fatal error. I totally lost as I used SMP for more than 2 years and because my computer crashed for C drive so I re-edited it. I am using windows XP, I have removed all old folders of Vendio both in my C and D hard drive and make sure the area of saving Vendio file is acting like a blank new envirement. But still I can do nothing for it. Please help. Alice
The error you're reporting may be related to the regional options you have set. Please make sure that you are using English (US) regional option in Windows. You can check this by going to Start -> Settings -> Control Panel -> Regional Options. Locale should be set as "English (United States) and Language should be "Western Europe and United States".
Once you have reset your regional options, start SM Pro and go through the Startup Wizard, then synch. If you are still having trouble after doing this, please let us know.