dorrie
|
posted on November 18, 2005 12:00:07 PM new
I am trying to list items to Ebay. I have downloaded the new version of Sales Manager Pro. I don't list any shipping amount in my ads. I wait to get the zip code from the buyer. This is the message when I try to complete the listing:
The following problems were found:
You must specify at least one US shipping carrier
Vendio Checkout requires at least one valid shipping option.
Please select a valid insurance amount to use with eBay fixed shipping.
Please advise as I don't use Vendio Checkout. How can anyone know the correct shipping if the pkg. is over one lb without the buyers zip code. This is preventing me from listing items.
|
plentyold
|
posted on November 18, 2005 02:23:21 PM new
I am having the same problem. I do my own calculating and have it marked in sales manager that I am not specifying shipping costs for ebay check out..I can't find anything in there to check that will say I do not want to use vendio check out.how do we turn this option off?
|
ChristopherCS
|
posted on November 18, 2005 04:06:36 PM new
Hello,
Here are a few tips on how to list without specifying any shipping costs on the listing form.
First, be sure the automatic WBN and Vendio checkout options are disabled on the Basic Information tab:
Second, go to the eBay Site specific tab and click the 'Payment Instructions and Details' button near the bottom center of the page.
On the popup window, check the box to indicate that you are not specifying the eBay shipping and payment details:
Last, on the 'Shipping Information' tab and be sure there are no shipping carriers selected (checked) or insurance options checked, as you will be adding these later:
Regards,
Christopher
|
dorrie
|
posted on November 18, 2005 07:29:48 PM new
I have done all of the things listed above and still get the same message:
The following problems were found:
You must specify at least one US shipping carrier
Vendio Checkout requires at least one valid shipping option.
Please select a valid insurance amount to use with eBay fixed shipping.
This is preventing me from lauching any Ebay listings tonight which is losing money for me and also for Vendio.
|
plentyold
|
posted on November 19, 2005 10:34:22 AM new
I have done all the above and it still requires the shipping information. Now what?
|
plentyold
|
posted on November 19, 2005 10:37:56 AM new
I just went back and re-set all the options you mentioned ( again ) and the error message The following problems were found:
You must specify at least one US shipping carrier
Vendio Checkout requires at least one valid shipping option.
STILL comes up
|
SonyaCS
|
posted on November 19, 2005 11:15:20 AM new
Hello,
I have logged this as a bug as I was able to replicate the problem. We will keep you updated.
Regards,
Sonya
|
VintageAds4U
|
posted on November 19, 2005 11:17:08 AM new
Also, on mine it requires that I enter an amount for insurance although my Global is set to leave blank to use calculated rates. Won't let me save anything.
Beth
www.vintageads4u.com
|
dorrie
|
posted on November 19, 2005 12:08:00 PM new
Would it be advisable to list online using Sales Manager Pro or would there be the same problem?
|
SonyaCS
|
posted on November 19, 2005 06:46:44 PM new
Hello,
If you went online and did your item in Sales Manager, you would be ok. If you were using Pro while logged on, it wouldn't matter you would still get the error.
Regards,
Sonya
|
plentyold
|
posted on November 22, 2005 11:18:15 AM new
Has anyone gotten this fixed yet? it is such a pain to have to put in shipping amounts in every auction just to get the auction to go thru...It needs to be turned off...or a button for us to do that .. or an option.. SOMETHING
help??
|
SonyaCS
|
posted on November 22, 2005 12:13:25 PM new
Hello,
I do not have any updates at this time, but will keep you posted once I receive them.
Regards,
Sonya
|
whatnot3
|
posted on November 27, 2005 08:13:05 PM new
Also, on mine it requires that I enter an amount for insurance although my Global is set to leave blank to use calculated rates. Won't let me save anything.
Beth
www.vintageads4u.com
I finally figured this one out. It won't let you use flat rate shipping and calculated insurance together. If you use flat rate shipping then you also have to enter a flat rate insurance amount.
[ edited by whatnot3 on Nov 27, 2005 08:13 PM ]
|
whatnot3
|
posted on November 27, 2005 08:16:31 PM new
Sonya or Christopher, could you check my failed listings? Only a couple failed and I don't know what the difference was between them and the ones that worked. I tried relaunching one and it went right through so I have no idea what is going on.
|
irked
|
posted on November 30, 2005 10:49:27 PM new
Maybe?? you need to synchronize SMP close it and reopen it?? just a thought. Had to do that for something else after changing things at Vendio, In fact I synced twice just for good measure then all worked at fixing the settings in SMP
|
adkcabin
|
posted on December 9, 2005 12:20:37 PM new
Is this problem going to be resolved soon? It is more problematic putting in incorrect information and then explaining it is the fault of the template than what it may be worth to try to sell these items that require after auction shipping amounts!!!!
|
