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 cardsandsuch
  		posted on February 6, 2006 01:25:34 PM new
Under the Shipping Information tab in Sales Manager Pro., version 7.0.1, I am selecting a blank carrier, inputing "Shipping & Handling" and a rate of $5.95, or whatever the rate is, and when I upload my batches, the majority of items are not showing the Shipping Information.
I have received numerous emails questioning the shipping charge on our 300+ items daily, and I have no idea how many bids we've lost because the shipping information wasn't listed in the description. I have emailed the help department twice and the only response that I have received is that they will respond to me in 24 hours. Well, that was last Tuesday, and so I re-emailed them today, but no answer.
This is very frustrating, as I personally would not bid on an item without the shipping listed. Can someone please help?
Thanks,
Debbie
cardsandsuch
 
 ChristopherCS
  		posted on February 9, 2006 01:50:17 PM new
Hello Debbie,

You have the shipping costs listed in the item description field, but I think your referring to the eBay specific shipping options.

When listing your items from the Pro software, on the 'eBay site information' tab, then on the 'payment instructions and details' button.

Check the option labeled 'I AM specifying eBay shipping and payment details' and save the change.

This will then copy what you list in the shipping information tab over into the eBay checkout specific fields.


Regards,
Christopher
 
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