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 RPM757
 
posted on March 30, 2006 09:43:18 AM new
It is now Thursday will it be this week, next week, next month, oh next week is next month.

Can we get the old fixtures fixed before we bring out another new program.

How can we look at how well things are selling if we can't get them on for sale?

I know you can list thru sales manager. I also can take phone calls between each page refresh after you do something there.

I want something i can list off line with so that i do not have to re-do 50% of the listing on line to make it work.





[ edited by RPM757 on Mar 30, 2006 09:43 AM ]
[ edited by RPM757 on Mar 30, 2006 09:44 AM ]
 
 ChristopherCS
 
posted on March 31, 2006 09:44:11 AM new
Hello,

When you say 'fixed' you mean, when will it be setup to support some of the new features that we currently support from the online Sales Manager.

We will always release support for new tools and services on the online Sales Manager first, with the update to the offline Sales Manager Pro to follow. This allows us to work out any final kinks in the new tools prior to releasing a software revision to match.

Testing doesn't always go exactly as planned and while we may shoot to release updates by a certain time/date, that cannot always happen.

This isn't to say it isn't being currently worked on or that we decided to move on to other projects, its simply that we are working to get the tools out the door as soon as possible but also in full working order.

Unfortunately this means that the new version of Pro that will support the new eBay storefront categories (as well as best offer and second change) has now been pushed back to this coming Monday. (barring any new suprises)

We were originally under the impression this would have happened sooner, which is why we relayed that information to you - but a few things did come up in the new version and some additional changed had to be made.

Thank you for your patience in this process.


Regards,
Christopher
 
 rpm757
 
posted on March 31, 2006 01:30:45 PM new
When i said fixed I mean when will it be operational. When will I be able to use it without repairing 30% of the information either on e-bay and now thankfully on sales manager.

I may sound like a big cry baby on this but it is really only useful for transporting pictures (for me at least) in its present form.

The idea of having this system is that one can get things done on the weekend. But three weekends have come and nearly gone now and its Monday as the latest blast off.

At least i complain about it. how many have just quit using the system to find some other system to use?



 
 ChristopherCS
 
posted on March 31, 2006 01:36:38 PM new
Hello,

It is true that if your only listing to your new eBay storefront categories currently, it will not be of much help.

As noted you can list from our primary tool online until the new tools/features are built into our offline program.

If there are issues with being online (speed, phone lines/etc) - it may be better to continue to upload and then make the changes from the website rather than create the items from scratch online.

We will post back as soon as more information is available.




Regards,
Christopher
 
 
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