posted on April 16, 2006 03:39:55 AM new
I have SM Pro on two different computers.
One is Version 7.0 (Build 1369), and the other, having been downloaded and re-installed a little while ago, is the latest Version 7.0.1 (Build 1373).
The program has just become effectively unusable on both machines. It crashes almost as soon as it opens, usually precipitated by closing the html editor when editing an item.
All SM Pro components, and, as far as I am aware, all shared files were removed before the newer version was installed on the second machine.
Both machines are running Windows XP
What's going on? Anyone else having similar problems.
When the problem first arose I was getting the usual windows error screen 'SM Pro has generated an error and needs to close'. Over the course of an hour or so this occured many more times with less time between instances, culminating in the program tending to close without any error message - just disappearing off the screen.
I just tried using it again (latest version)and it managed to work for a few minutes then stalled on saving a batch item and generated the 'windows' error.
posted on April 23, 2006 03:51:42 PM new
Done all that.
Program crashed again - windows error generated this time.
I got as far as editing one batch item. The Html editor saved revisions without crashing the program, but it crashed on the very next click - i.e. when saving the item to the batch.
If I don't get this resolved very soon, i'll have no option but to sign up with another auction manager.
1. Please go to the Windows Update site (click Tools > Windows Update in the Internet Explorer menu). Install the critical updates and Service Packs the site recommends, especially those for Windows and Internet Explorer.
