posted on April 20, 2006 09:35:16 AM new
I have been having problems when I relist items. Some of the items come back with this error listed. When I check the auction, the weight is listed correctly (the same as the ones that went through). If I delete the weight and then enter it again it will launch.
posted on April 20, 2006 05:27:42 PM new
Yes, I was able to resubmit successfully. I will hold off and notify you if it happens again. I plan on listing more items tonight or tomorrow.
Gerri
posted on April 20, 2006 06:42:06 PM new
Hello Christopher,
Happened again. I have left the item for you to look at. The weight listed is correct so if you'd like to launch it to watch it be my guest. It is in my pending items and lists the error as Weight Invalid or Missing.
The item number before trying to relist was 6246835155 if you need it.
posted on April 21, 2006 12:46:29 PM new
Hello Gerri,
I was able to replicate this error in your account. In the end I had to do as you mentioned, removing the weight - then adding it back before they would launch.
They have both been submitted now without error after editing the weight.
We have passed these along to the engineering team to check into further, so please let us know if you run into any others along the way.
Thank you for the additional information. I have passed this information along to the engineering team in case it will help them resolve this issue. Please let us know if you have any additional questions in the meantime.
posted on May 1, 2006 07:30:52 PM new
I'm getting this same message on my auctions...have tried unsuccessfully to correct. Would really like to have items launched. What to do?
