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 onceoza
 
posted on September 5, 2006 11:48:34 AM new
Maybe I'm not understanding the way it's supposed to work. I thought that if I had my setting on automatic to leave feedback when it was left for me, that feedback wouldn't be left for my customer until I received feedback from them. I notice that feedback is being left before the package even arrives. Do I have to change something else in my settings? Thanks.

 
 ChristopherCS
 
posted on September 5, 2006 05:05:26 PM new
Hello,

The way you have your automatic feedback setup right now is correct. Note however that it will reply with feedback automatically once the buyer has left it for you, based on your current settings. This doesn't take into account any other part of the post sale process, so if the buyer leaves feedback right away - prior to receiving the item, you will post it back to them as well. (which could happen before you have even shipped it out)


Regards,
Christopher
 
 bragassa
 
posted on September 13, 2006 04:38:38 AM new
If I "Ärchive" an auction while in the "Auto-feedback mode"; will the feedback be sent to the buyer once he submits my feedback?

 
 VladCS
 
posted on September 13, 2006 05:20:21 AM new
Hello bragassa,

The answer is no, archived items are not processed anymore. So the feedback will not be sent out if you archive the item.

Best regards,

Vlad
Vendio Customer Service


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