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 rhpepsi
 
posted on July 29, 2008 07:16:11 PM new
ok..must be too late at night.
I added ONE new category to my eBay store. Saved it. Completed..shows in eBay MANAGE MY STORE section. I went to Vendio, UPDATED categories, saved, completed , done. I opened SMPro, sychronized, closed program. Reopened program...still NO new category?????

 
 rhpepsi
 
posted on July 30, 2008 03:43:53 AM new
well....????

Still waiting....opened SMPro...synchronized...the NEW category still is NOT listed??




 
 ChristopherCS
 
posted on July 30, 2008 10:21:00 AM new
Hello,

Which eBay storefront category is it that you are unable to load in Sales Manager Pro, even after synch and restart?



Regards,
Chris
 
 rhpepsi
 
posted on July 30, 2008 10:30:16 AM new
KEYS-old/skeleton...

 
 ChristopherCS
 
posted on July 30, 2008 10:37:34 AM new
Hello,

That eBay store category is not currently imported into your account.
Go to the My Account page, click the eBay link for Site Specifics, and use the link next to your current eBay store categories to import/update with your most recent offerings.

When done, verify you see it in this drop down menu. If you do, go ahead and synch/restart SMPRO to pick it up.



Regards,
Chris
 
 rhpepsi
 
posted on July 30, 2008 10:41:14 AM new
use the link next to your current eBay store categories to import/update with your most recent offerings. ?????

"Have you recently changed your Store Categories or Store Name at eBay? Click here to update your categories.
Note to Sales Manager Pro users: After the update, you must perform a Synchronization to update your Store Categories in Sales Manager Pro."



I clicked the CLICK HERE to update categories???
Did all that..




[ edited by rhpepsi on Jul 30, 2008 10:42 AM ]
 
 rhpepsi
 
posted on July 30, 2008 10:44:27 AM new
saved it....clicked done....

open SMPro....synchronized (12 times now)...

still same results?


 
 ChristopherCS
 
posted on July 30, 2008 11:13:29 AM new
Hello,

When done, verify you see it in this drop down menu. If you do, go ahead and synch/restart SMPRO to pick it up

DId that part work out ok, to warrant trying to synch Pro to pick it up?

When I checked, that category isn't in your list. If your clicking to import it, it isn't coming over. Can you verify at your eBay storefront that this category does still exist?

It may simply not be showing because you don't have any items listed in it currently, but upon checking your active eBay storefront that category doesn't appear to be in the list. (you can likely ignore this last part, as really it would only show if you have something listed in that category already.)



Regards,
Chris
 
 rhpepsi
 
posted on July 30, 2008 12:48:01 PM new
"WHEN DONE DO YOU SEE THE DROP DOWN MENU"????


Here are my categories from EBAY:
JEWELRY -- ASST. 0(sub) 0(listings)
JOHNNY LIGHTNING 0 167
KEYS-old/skeleton/house/clock 0 0
Knives 0 4
MATCHBOX 4 183

I then go to Vendio online, my account, site specifics EBAY, if you changed or updated categories CLICK HERE...I click here, another box shows, do you want to update--YES, then SAVE, then DONE


Then I open SMPro...synchronize...and still NO KEYS category




[ edited by rhpepsi on Jul 30, 2008 12:49 PM ]
 
 ChristopherCS
 
posted on July 30, 2008 01:28:46 PM new
Hello,

On the eBay site specifics page here in Vendio, where you click to import/update your eBay storefront categories - if you click this drop down now, do you see the new category your trying to import?

If it isn't coming through, try recreating it at your eBay store, then reimport it.

Do not bother with Sales Manager Pro at all until you can get to where you see it as an option on the drop down menu on the eBay site specifics page.



Regards,
Chris
 
 rhpepsi
 
posted on July 30, 2008 01:58:34 PM new
Chris...sorry for all the trouble.

Can I make a suggestion; next time this comes up, tell the "idiot"(me) to turn OFF - ALL FIREWALLS/POP-UP BLOCKERS/ADD_ONS etc. I had Norton's fully on and that "small window" after you click update and it confirms would NOT come up with the security measures on.

 
 rhpepsi
 
posted on July 30, 2008 02:00:06 PM new
eBay Store categories updated. You must close and reopen all batch items for the changes to take effect.....works fine

 
 
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