Can't list Fine Jewelry w/SMP

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ebabestreasures	posted on August 11, 2010 09:59:29 AM new When I try to add "Item Specifics" for fine jewelry - the box is too large so I can fill it out and click OK. I have to close down SMP all together and lose my work. If I don't use the "Item Specifics" it won't launch because that's where the condition field is. Any suggestion?
NathanCS	posted on August 11, 2010 10:06:42 AM new Hello, Could you please let us know the exact category in which you are listing? (Either the full category tree, or the eBay category number.) Regards, Nathan
ebabestreasures	posted on August 11, 2010 10:21:29 AM new I was listing under * Jewelry & Watches > * Engagement & Wedding > * Engagement Rings > * Diamond > * Diamond Solitaire
NathanCS	posted on August 11, 2010 10:36:31 AM new Hello, Thank you for the additional information. I have asked our engineers to take a look, and we will let you know as soon as we hear back from them. Regards, Nathan
NathanCS	posted on August 14, 2010 11:58:59 AM new Hello, I have heard back from our engineers, and the problem should now be corrected. Please be sure to synchronize Sales Manager Pro, and let us know should you continue to have trouble with this. Regards, Nathan

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