posted on November 3, 2010 07:12:23 PM new
I've just installed this and created one item i would like to upload to my store.Everytime i hit the sync button it asks for a password which i enter correctly but then it tells me there is something incorrect with one or both of them.Is there a fix for this?
It had to verify my account when i installed which required for me to add my username and password.It worked then, how come it won't work now?
There really shouldn't even be a link to download the Sales Manager Pro software while you are logged into your Vendio account with this username - as the Pro software is the stripped down offline companion program to an older version of the Sales Manager system than you are using currently.
If you specifically need the Sales Manager Pro software for some reason you would need to open a new account under the old platform that supports this Pro software - just email us through the help link in your account to see about closing this one and getting the URL needed to register an account under that system instead.
posted on November 4, 2010 11:12:54 AM new
Well is there a software comparable to it then?I need an easier way to list the items onto the website.Using the online lister is slow and tedious
There is no desktop software for the account that you have now, unfortunately. However, you may import items in bulk via .csv file. The instructions and import template may be located by going to "Items" --> "Import Items" --> "CSV File".