posted on August 15, 2011 09:07:21 PM new
When will the problem with Item Specifics get fixed. When I list through Vendio the item specifics are not compatible with ebay causing items to go to pending folder with errors instead of listing. This causes double the work for people trying to list items through Vendio. Anyone have a solution? Thanks!
Sales Manager Pro has never been able to offer support for what is called 'Custom Item Specifics' as they are not fixed values to choose from - rather suggestions that eBay makes based on what other sellers have entered into these fields in recent history (and you can optionally enter your own value's here when one of the suggested value's isn't something you want to use.)
Unfortunately that means that all of the options in site specifics that do make use of those Custom Item Specifics would only be available to edit/select when listing from the regular fully featured Sales Manager on the website and not from within the old Sales Manager Pro software.
Take a look at how the fields and options look when you create a new item from the regular online Sales Manager, or when editing an item during relist or editing an item from the pending section.
There is no version of Sales Manger Pro that will be available to support Custom Item Specifics, so going forward your going to want to start listing and storing your data on the regular Sales Manager tool. For items you have saved offline in batches and not in your online inventory, or Active, Pending or Closed section - you could upload these items unscheduled to place them into the pending section and once pending you can edit to add the values available in Custom Item Specifics.
Once eBay is done with the nonstop changes to these values, we *may* be able to add them as fixed choices into Pro - but for now you would need to list from the regular Sales Manager to use those fields.
