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 onceoza
 
posted on March 9, 2012 05:24:28 AM new
I've gotten this message twice in the past few weeks. Not sure what it means.

ERROR 1
The selected shipping option is not available for the specified destination.


 
 NathanCS
 
posted on March 9, 2012 09:56:00 AM new
Hello,

Could you please let us know where exactly you are seeing this error message, so that we can take a look?

Regards,
Nathan

 
 onceoza
 
posted on March 9, 2012 09:07:21 PM new
It was on the post sale fulfillment checklist for item 290678225642

 
 NathanCS
 
posted on March 11, 2012 02:42:44 PM new
Hello,

I am sorry for the trouble you are having with this order. I was able to see the problem, and I have asked our engineers to take a look. We will let you know as soon as we hear back from them on this.

Regards,
Nathan

 
 onceoza
 
posted on March 18, 2012 07:17:18 PM new
I have a new error message. What does all of this mean???

Error 37: Input data is invalid.
Input data for tag <Item.AttributeSetArray.AttributeSet.Attribute[7].Value.ValueID> is invalid or missing. Please check API documentation.


 
 ChristopherCS
 
posted on March 19, 2012 12:55:55 PM new
Hello,

We would need to see the item to be able to troubleshoot that error message fully. What is the title or SKU of the listing in question so we can take a look for you?


Regards,
Chris
 
 onceoza
 
posted on March 19, 2012 03:20:07 PM new
Actually, there are three....

Kenny G Live (DVD, 2001) $5.99 Error (03/18/12 19:00) Details


Bobby Vinton Live: Songs From My Heart (DVD, 2002) $5.99 Error (03/18/12 19:00) Details


The Practical Boater - Living Aboard Houseboats: Lifestyles of Luxury (DVD)


Has the first problem been worked out that I posted at the beginning of this thread?

 
 ChristopherCS
 
posted on March 19, 2012 04:30:42 PM new
Hello,

The issue with the first reported error should be corrected for items that close going forward.

Unfortunately the error your seeing right now appears to be with the eBay catalog match system. If you click to use the catalog match again and opt not to match the item with anything, it looks like it will preview and list without any errors.

We had to pass the issue over to our engineering team to check into further, and will report back when they find and correct any errors.


Regards,
Chris
 
 
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