posted on January 7, 2011 06:39:29 PM new
Hi,
I've checked combined shipping on new listings but at checkout it still shows and charges separate rates if ordering two different items on same order.
If ordering 2 or more of Same item, it works fine.
I've researched all help topics and did as told but I'm missing something. Help, Thx, Richard
posted on January 8, 2011 12:08:22 AM new
oops, Nope, still not combining weights on calculator when you sell 2 or more of same item. Always showing same cost & ordering two of the same, each weighing 1lb, should be higher.
When i buy 2 or more separate items on same order it charges customer double shipping charges.
Under Order Preferences, I checked Weight Based Discount, Checked everything regarding shipping and checked handling fee to be figured as a whole.
Under my listings, I checked box for Combined Shipping.
FYI - Google check out is even worse...for one item at checkout, customer would be charged $51 to ship 1 lb product to my zip code from my zip code. Not EVEN going to try and figure this out....just will have google removed as soon as I'm told how under a new topic i sent you. I tried Google once before with my other site and ended up w/similar problems and no one to help or email for help. Ended up canceling that one too.
Thank You,
Customer Service
Special Gift Source
I really cannot stress enough that you should be posting your questions in the Vendio Services forum, rather than this forum. This forum is *not* actively monitored.
Please provide one of the order numbers (in the Vendio Services forum, rather than this forum) where the shipping is not calculating correctly, so that we can take a look.
