posted on January 17, 2001 09:05:13 PM new
I think PayPal took a giant step forward with their "Payment Receiving Preferences". Sellers are finally given a tool to protect themselves and have the ability to make some judgement calls based on good information.
This preference allows you to better manage your risk. Our Seller Protection Policy only covers domestic payments sent to the buyer's Verified Shipping Address. This preference allows you to screen out payments where the buyers chose to not share their Verified Shipping Address with you for whatever reason. Choosing this preference ensures that you do not accept payments which are not covered under PayPal's Seller Protection Policy. There are three choices for this preference:
1.Accept All Payments Without Verified Shipping Address. By choosing always accept payments without the Verified Shipping Address, you are choosing to take on the risk of selling to a fraudulent buyer (one with a stolen credit card, for instance). If the payment is charged back, you will be held liable.
2.Deny All Payments Without Verified Shipping Address. By choosing to always deny payments without the Verified Shipping Address, you have the assurance that you are not accepting payments which are not covered under the Seller Protection Policy (see warning below). Once you have the Verified Shipping Address, you must only ship to this address to stay protected under our policy. Please review our Seller Protection Policy for details. Based on requests from the buyer, you may decide to ship to a different address at your own risk.
3.Individually Accept or Deny Each Payment. The manual option allows you to choose on a transaction-by-transaction basis whether to accept or deny a payment without the Verified Shipping Address. This option allows you the flexibility to decide for each transaction whether you want to take on the risk of not having the buyer's Verified Shipping Address. By choosing this option, payments without the Verified Shipping Address will be held as "pending" until you decide to either accept or deny the payment. If you accept the payment, it becomes a completed transaction. If you deny a particular payment, the sender of the payment will be notified that the payment has been denied and will be credited with the payment amount. PayPal does not charge fees for denied payments.
Warning: The potential drawback of always denying payments without the Verified Shipping Address information is that you may be restricting some users from sending you money. Some PayPal users do not have credit cards registered with us, sometimes because they do not have credit cards. By requiring a Verified Shipping Address, you will be denying these users from being able to send you money and may lose some sales. You can avoid losing these sales by choosing the manual option, which allows you to selectively accept payments without the Verified Shipping Address.
For me option #3 will do nicely. Thanks for the options, job well done.
posted on January 18, 2001 07:27:44 AM new
I guess I should point out that these options are only available for Premier and Business accounts. Here's a screen shot of ALL of the Payment Receiving Preferences.
posted on January 18, 2001 11:39:57 PM new
Well, that's a start. What I'd really like is the ability to accept or deny any payment, regardless of whether or not it includes the verified address.
It would be nice to stop underpayments, over-payments and duplicate payments before they are put in my account.
posted on January 19, 2001 07:56:10 AM new
bkmunroe: If a premier account accidentally sends a double payment to another premier account or refunds a premier account, pp gets to charge double fees. why would Paypal put in an option that would prevent them from charging these fees?
