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 planejane
 
posted on September 24, 2002 08:48:33 PM
I went to check my store and noticed that the ZOOM icon is missing from under most of my images when viewing details. Is this something I have control of and not doing? Or can you please fix.
Also, do I have any control on font size. It's really quite small and difficult to read. Even just 1 or 2 points higher would make it more legible.
Thanks.

 
 SonyaCS
 
posted on September 25, 2002 09:26:54 AM
Hello,

I checked and the zoom link is showing up. You can use HTML to increase your font size. Unfortunately that won't change it on the zoom link.

Regards,

Sonya
 
 planejane
 
posted on September 25, 2002 11:32:10 AM
Sonya, please see my store category EARRING - CLUSTERS none of them have the zoom icon and yet my TOTES category does. I haven't investigated any further to see which other ones are missing. It might be because of a conflict in my HTML code I'm entering for description (very new to that), but I think it's the same as the code I used for the totes, so I'm not sure. If you guys can look into that and let me know if it's something I'm doing so that I can fix it, I would appreciate it.
Thanks again.

 
 SonyaCS
 
posted on September 25, 2002 11:36:11 AM
Hello,

Thanks for pointing me in the right direction! When you have more than one image, the zoom link shows. When you have just one image, it doesn't show but if you click it, a bigger version will still appear in a new window.

Regards,

Sonya
 
 planejane
 
posted on September 25, 2002 11:55:31 AM
AHA! Thank you, I thought I was going nuts. Just out of curiosity, why doesn't it show up under every photo that is "zoomable"? I've had some customers email me to ask to see more detail - not having thought to click on the photo that already exsists.

 
 SonyaCS
 
posted on September 25, 2002 12:00:48 PM
Hello,

I'm actually not sure on that one. I can log a request to have it present for everything in the store.

Regards,

Sonya
 
 
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