posted on October 13, 2002 04:07:36 PM new
I've just discovered that, if a customer continues to Checkout in my store, the Shipping Method options given are USPS Priority Mail and First Class. I have gone over the inventory and removed any mention of First Class as an Option, and in Global Preferences, but not it says Select Shipping Method and then shows 0.00 $0.00 as second Option in the drop-down box! How do I remove this and show only Priority Mail as an option? Is there a period of time I must wait before my changes take effect?
One thing to keep in mind is that your preferences are applied to items when you create them. Changing preferences will change all new items you list, but existing items need to be edited manually by clicking on the title of that item in your inventory.
posted on October 13, 2002 04:19:06 PM new
Hello Christopher,
I have gone into my Stores Inventory and made sure I don't have First Class checked as an option in each existing item, but when I go back to my store and "purchase" an item, my shipping options drop down box says USPS Priority AND 0.00 $0.00
Will this change?
If there is no carrier listed next to it, it sounds like there is still the 0.00 in the listing itself next to the 'choose one' option. Check to see if that is true, and if so, delete the 0.00 from that field next to 'choose one' and it should no longer appear.
posted on October 13, 2002 04:42:02 PM new
That was it, Christopher. I went back to my store and made a list of all items that showed 0.00 at checkout and went to my store inventory, where I discovered the 0.00 was still showing next to the carrier box even though I had changed that to No Choice the first time around. After I removed the 0.00 the checkout was correct.
Thanks for your help.
