renright
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posted on February 24, 2003 07:07:17 AM new
I have a Problem with a buyer from Indonesia. The billing address is Cambridge Mass. Looks like a bogus buyer. What can I do and how can I stop it from happening in the future. I also redeived the following email just after the purchase.
----- Original Message -----
From: -D4V1D-
Sent: Sunday, February 23, 2003 11:25 PM
To: Roger Enright
Subject: Re: AW Storefront Order Confirmation
stupid to sent to indonesian people !!!! thay used credit card fraud. this is warning for the seller not to sell their items to indonesian. carefully.
RegardS:
Ebay FBI fraud specialist
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RetroBargains
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posted on February 24, 2003 07:23:19 AM new
Good point - I only want to sell to U.S. addresses - no international sales - is there a way to restrict only to U.S. Sales?
Thanks,
Greg Williams
Retro Bargains
www.retrobargains.com
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renright
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posted on February 24, 2003 07:28:50 AM new
This new search engin may have attracted all of the fraud and not the people we are looking for. I tried google and was not happy with them at all. I really doubt that we will be happy with the son of google.
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bigcitycollectables
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posted on February 24, 2003 09:00:52 AM new
lol
You have no idea how many sellers from indonesia I have seen on Ebay with like 10 neg feedbacks in a row and 0 Positives.And of course none of them were registered users anymore.All of the feedbacks say the same thing.They all say sent payment,never recieved item Email address no longer exsists.
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SonyaCS
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posted on February 24, 2003 09:06:44 AM new
Hello,
While we do not have a feature that allows you to block specific buyers, what you can do is include in your store somewhere some text telling your potential buyers that you are restricting sales to US buyers. You can put it in the text that goes right under your store's title if you want people to see it right away, or you can put it on the About Us page -- basically anywhere you can edit text.
Regards,
Sonya
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RetroBargains
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posted on February 24, 2003 09:19:59 AM new
That's a good workaround Sonya, but why not a simple check box in store setup that allows the seller to choose?
If we choose U.S. Only - then the system could be set to only accept U.S. address.
Same could be done for U.S. & Canada Only.
Then open it "full throttle" for full International Sales.
Auction venues allow us to choose where we will sell to... seems the same could work here for our Stores also.
Not to put anyone down, but heck, we have enough trouble getting customers that fluently know the English language to take the time to READ what we DO put in front of their face! 
Would be great to see this brought in line with our auction setups.
Thanks,
Greg Williams
Retro Bargains
www.retrobargains.com
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renright
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posted on February 24, 2003 10:00:01 AM new
Sonya,
The problem with your "solution" is it solves nothing and if one of these wonderful people whants to foul your store they can bid on every iten in it and really create a mess. I don't know if you realize it but there are some really bad people out there and some people who like nothing better than to make other people's lives miserable. I have put in my auctions on ebay that I only ship to US addresses but I still have bidders from other countries and the problem continues. By the way since when have ebay and the FBI been associated?
Roger Enright
CCDM
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SonyaCS
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posted on February 24, 2003 10:02:00 AM new
Hello,
Thank you for your feedback and your suggestions. I have logged them for Product Development to review for future versions of the store.
Regards,
Sonya
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renright
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posted on February 24, 2003 10:06:24 AM new
I hope there is a solution. I don't won't to have to request a refund every time one of these people try to make a purchase with a bad credit card.
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RetroBargains
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posted on February 24, 2003 10:30:28 AM new
renright: I think the FBI in this regard probably stands for Fraudulent Bidders Inc. 
Greg Williams
Retro Bargains
www.retrobargains.com
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