Home  >  Community  >  Vendio Services  >  Vendio Stores  >  refund of final value fee


<< previous topic post new topic post reply next topic >>
 renright
 
posted on March 22, 2003 06:17:31 PM new
How do a get a final value fee refund on an item I never received payment on?

 
 ChristopherCS
 
posted on March 22, 2003 06:21:37 PM new
Hello,

In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.

https://secure.auctionwatch.com/my/acct/request_refund.html

Please note that you must be logged in to access this form.

To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.

Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service


[ edited by ChristopherAW on Mar 23, 2003 10:31 AM ]
 
 renright
 
posted on March 22, 2003 06:24:03 PM new
Christopher,

Thanks for the quick response.

Roger

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2025  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!