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 manyirons
 
posted on April 2, 2003 03:38:01 PM
I am trying to list some auctions. Every time I try to upload my photos it tells me I have to choose a store plan. I have the standard manager plan with no monthly fee. Do I have to take a Vendio Store plan with a monthly fee if I don't want to use it?
Thanks
Scrappy

 
 DianaAW
 
posted on April 2, 2003 04:35:11 PM
Hello manyirons,

You do not have to select a store plan to upload images. This is most likely a browser cache issue. Please try clearing your browser cache, then close and reopen it. Log back in using http://www.vendio.com. If you are unable to clear the plan selection page using these steps, please let us know what browser/version you are using.

Thanks,

Diana

 
 manyirons
 
posted on April 2, 2003 04:50:17 PM
I cleared the browser cache and tried again to upload the images. I got this message

Image uploading has been temporarily disabled for the following reasons:
Stores plan expired
Please click here to learn more and select a payment plan.

I can't find any place to tell it I don't want a store plan.
Please help I need to get this auctions started.
Thanks
Scrappy


 
 manyirons
 
posted on April 2, 2003 04:51:25 PM
I forgot to say. I use the aol browser


 
 DianaAW
 
posted on April 2, 2003 05:20:00 PM
Hi there,

Please try one more time, I changed something in your account that might help with this.

Thanks for your patience.

Diana

 
 manyirons
 
posted on April 2, 2003 06:09:04 PM
I tried again to upload 2 images. I clicked upload and after a minute or so it went back to the page where you upload images and said no images uploaded. The images I am trying to upload are in jpg. format.
Scrappy

 
 DianaAW
 
posted on April 2, 2003 06:31:47 PM
Hello manyirons,

I have just tested your account, and it is working now. I think it just took a little time for the account to reset. Please let us know if you continue to have trouble, but you should be OK now.

Sorry about that!

Diana

 
 
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