posted on July 12, 2003 09:17:49 PM
Clicked "All Items" under Product Categories in my store, then selected ALL items per page so that I could scroll down and see if all my images were there.
What I got was the following message:
---------------------------
Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/lib/php/shop/render_attr_store.inc on line 343
---------------------------
Even though I am on a 56k dial-up if I or a customer wants to view all items (for whatever reason) your software is programmed to trap-out after 30 seconds load time.
Please adjust to allow complete loading - not everyone operates on a T-1 connection.
Regards,
Greg
Greg Williams
Retro Bargains
www.retrobargains.com
I am checking back on this issue - we made a change that should help with this somewhat. Note that you have a very large list of items, so the page load for display "all" will be quite lengthy - but the fatal error message should not occur.
posted on July 16, 2003 07:27:25 PM
Thanks Diana! I really appreciate the quick response on this!
I tried it again and the timeout is gone and you are correct regarding the lengthy load time with my 1800+ items.
Matter of fact a lot of the images didn't load; instead they showed the typical red "x" in the image box signifying image nonavailability (which is the reason for me wanting to view all items in the first place). However when viewing those specific items the image actual is there.
Maybe in the future the view function could be changed from "5, 10, 25, All" to "5, 10, 25, 50, 100, All". This would allow a wider latitude of viewing selection. An important aspect for sellers like myself with 100s of different items in one category. I realize the functionality is there now but a "tweak" always helps.
Thanks again! And the communication is definitely nice to see!
Greg
Greg Williams
Retro Bargains
www.retrobargains.com
