I recently started selling on vendio stores and have my first dead beat buyer. This guy buys the item from my store and hasnt paid yet. The listing # is 617013313. I accept paypal as ,y payment option.
How do i request a fee credit from vendio. There is no link or button to do so.
Also there is no send a payment reminder link in post sales.
posted on September 18, 2003 08:53:35 AM new
Hi Ron,
In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.
Please note that you must be logged in to access this form.
To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.
If you go to Post Sale, you should see an icon with a red exclamation mark and a dollar sign called 'remind'. This is the payment reminder icon -- select your item in post sale and click that button to send a reminder.
Regards,
Sonya
[ edited by SonyaCS on Sep 18, 2003 08:55 AM ]
