posted on April 12, 2005 12:57:19 PM new
I have used Vendio gallery's for awhile on another account. We recently opened up this account with a Vendio store and gallery. The new account cannot access our eBayID.
I contacted Customer Support to determine what was needed to load eBay auctions to our new store account. Subsequently, on our own, we determined the problem was related to the eBayID. We contacted Customer Support to remove the eBayID from our old account.
We have been working on this for days.
How many days will it take for Customer Support to respond to email and correct the problem?
We responded to the alternate email address you provided when you wrote in saying that you wouldnt be able to check your primary address for a few days and to send the response to your alternate. (I dont have the email in front of me, but we responded sometime yesterday in the early afternoon.)
If you have an email address you use primarily outside of your topnotch one, check it and you should have all of your responses.
Otherwise, just let us know what your eBay ID is, and we can manually store it into your new account for you.
We received emails from multiple addresses but I did get one that actually had your eBay ID in it. From the looks of your account you are now all set up so please let us know if you have any more problems.
