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 westcoastmarketplace
 
posted on June 12, 2007 12:39:30 PM new
I've had several customers who have ordered things from my store, but their paypal payment does not go through. They don't even realize there's a problem, because they get a receipt and everything. What's going on? It's costing me sales, plus if I ask the customer to re-order, they think they've already paid. I had problems with several orders, then a couple of orders went through ok, then more payment problems. Help!
Maurya
West Coast Marketplace

 
 ChristopherCS
 
posted on June 13, 2007 12:40:47 PM new
Hello Maurya,

Are there any items in particular we can use to test with and see this error?

Item numbers or titles of items that buyers have purchased and had trouble paying would work.


Regards,
Christopher
 
 westcoastmarketplace
 
posted on June 13, 2007 12:57:15 PM new
Here are some of the listing id numbers of items that my customers were unable to pay for:
938704251 (medium exercise ball), 938616190 (mini stair stepper), 938477156 (mini stair stepper), 938476888 (mini stairstepper),938229176 (ab roller slide). If you need the billing ref id, I have those, too.
Thanks for looking into this.
Maurya Siedler
West Coast Marketplace
www.westcoastmarketplace.com


 
 
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