posted on July 25, 2007 12:48:24 PM new
Hi, If someone purchases an item from your Vendio Store, and doesn't pay for it in a reasonable amount of time, will Vendio contact the person for payment? sort of the way eBay does it with there Unpaid Item Dispute. Also there should be a feedback rating system , like eBay uses, to show Vendio Store shoppers the sellers credibility.
posted on July 25, 2007 02:02:24 PM new
Hello Mike,
There is not an Unpaid Item Dispute process for the Vendio Store. You are responsible for retrieving the money from your buyers. There is also not a feedback rating system for Vendio Stores at this time.
In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.
Please note that you must be logged in to access this form.
To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.
